Create an envelope code
A maximum of 12 bar codes can be scanned at Pit stop. If you carry more bar code documents than the accepted amount, please create an envelope code in order to travel.
Create an envelope code here
Find the Border Facilities building in Calais
The Border Facilities building in located in Le Truck Village on the Calais terminal.
Useful documents to travel with Eurotunnel Freight from 1st January 2021
Get ready for Pit stopsTravelling to the UK with an ATA/TIR carnet
Border documents with a barcode to show at the Pit stop
At the UK Pit stopAt the Pit stop in France
Kent Access Permit
As a legal requirement, all HGVs over 7.5 tonnes that are intending to travel outbound from the UK via Eurotunnel must have a valid permit before arriving at Eurotunnel from 1 January 2021 onwards.
The UK Government will issue, via the new web service known as “Check an HGV is Ready to Cross the Border”, a Kent Access Permit digitally -ONLY required when leaving the UK for the EU- for every HGV for which the required information has been successfully provided.
Check an HGV is ready to cross the border
Questions asked at Pit stops
When you arrive in Calais
Your customs status
From 1st January 2021, when arriving in Calais, you will be required to follow either the green itinerary for the A16 motorway or the orange itinerary to the Centre Douane SIVEP for further inspection.
The Driver Info web app available at driver.eurotunnelfreight.com notifies you of the itinerary to follow when your shuttle arrives in Calais.
