• Create an envelope code

    A maximum of 12 bar codes can be scanned at Pit stop. If you carry more bar code documents than the accepted amount, please create an envelope code in order to travel.

    Create an envelope code here  

    create an envelope code


    Find the Border Facilities building in Calais

    The Border Facilities building in located in Le Truck Village on the Calais terminal.


    Useful documents to travel with Eurotunnel Freight 

    Get ready for Pit stops
    Travelling to the UK with an ATA/TIR carnet


    Border documents with a barcode to show at the Pit stop

    At the UK Pit stop
    At the Pit stop in France


    Kent Access Permit

    As a legal requirement, all HGVs over 7.5 tonnes that are intending to travel outbound from the UK via Eurotunnel must have a valid permit before arriving at Eurotunnel from 1 January 2021 onwards.

    The UK Government will issue, via the new web service known as “Check an HGV is Ready to Cross the Border”, a Kent Access Permit digitally -ONLY required when leaving the UK for the EU- for every HGV for which the required information has been successfully provided.

    Check an HGV is ready to cross the border



    Questions asked at Pit stops


    When you arrive in Calais

    Your customs status

    When arriving in Calais, you are now required to follow either the green itinerary for the A16 motorway or the orange itinerary to the Centre Douane SIVEP for further inspection.

    The Driver Info web app available at driver.eurotunnelfreight.com notifies you of the itinerary to follow when your shuttle arrives in Calais.

    Eurotunnel Driver Info