Safety is Eurotunnel's top priority. It is therefore very important that the following safety rules are respected at all time when driving on the terminals and boarding shuttles:
- Check to ensure that no stowaway passengers have concealed themselves onto your vehicle
- Switch off your headlights
- Follow the instructions of the boarding staff or train crew.
- Maintain a safe distance from the vehicle in front.
- Respect the speed limit of 10 km/h when on board the shuttle.
- Smoking and flash photography are strictly forbidden on board .
- All passengers must be declared - no charges are incurred for additional passengers. Failure to declare all passengers is a breach of conditions and you may be refused travel.
- Passengers should not stand or walk between vehicles or between vehicles and the doors at either end of the carriages during the crossing.
- Passengers must not tamper with the onboard safety equipment, such as wheel chocks and fire extinguishers.
- Passengers must follow instructions given on the public address as well as those shown on the visual display screens in your carriage or given by the staff on board.
- Note the number of your carriage shown on the visual display screens.
- Switch off all electrical equipment in your vehicle after boarding, including fridge unit.
- Have all vehicle documents ready.