• Safety is Eurotunnel's top priority. It is therefore very important that the following safety rules are respected at all time when driving on the terminals and boarding Freight shuttles:

    • All passengers must be declared - no charges are incurred for additional passengers. Failure to declare all passengers is a breach of conditions and you may be refused travel.
    • We would like to inform you that for safety reasons, drivers and/or passengers with reduced mobility cannot be accommodated on Eurotunnel Freight shuttles.
    • No smoking.
    • The speed limit is 6 mph/10 km/h on the Freight shuttle.
    • Keep cab curtains open at all times.
    • The maximum height allowed for vehicles in our Freight Shuttles is 4.20m. Please lower and secure your aerials before boarding (download the flyer).
    • The tarpaulin must always be correctly attached to the trailer and in good condition.
    • Turn off all electrical equipment in your cab after loading.
    • Do not stay in your vehicle. Turn your cab heater and refrigerator off.
    • Ensure your fuel cap is on.
    • Only children aged 12 years and over are authorised to travel on our freight shuttles (download the flyer).
    • No livestock, animals or domestic pets are accepted for carriage on the Freight shuttles (download the flyer).
    • All access points into the tankers must be fully secured. 
    Tankers

    Boarding and safety instructions videos


    Eurotunnel Freight safety instructions:

     

     


    Eurotunnel Freight boarding instructions:

     

     


    Safety information leaflets