Transporting goods and haulage via Eurotunnel is the most efficient way to transport goods between the UK and Europe. Open 365 days a year, 24 hours a day, the Eurotunnel is your fastest choice when it comes to freight transportation.
However, there are a few things to consider when travelling with us that will make your journey even easier and more convenient. We’ve pulled together a guide with everything you need to know.
Safety first
Our top priority is always to ensure your safety. There are a number of rules in place when boarding our freight shuttles that are there to make sure that everything goes smoothly and safely. You can find these on our Safety & Security section which is complete with helpful videos and downloadable PDFs.
To make your life easier and ensure that everything goes without a hitch, we’d recommend reading through these before embarking on your first freight journey. Safety and security checks will be carried out to ensure these rules are adhered to, so get ahead now and find out what you need to do.
Plan ahead
It is a good idea to plan ahead to ensure that you have everything in place that you need for your journey. Planning your route ahead of time will avoid any unexpected issues and help you keep on track for your freight delivery.
It’s also important to ensure you have all the right documentation with you to help things run as smoothly as possible. With the Eurotunnel Freight service, you book for the day of travel, rather than a specific time, then upon arrival, you are allocated to the next available departure, you can find this information on our driver information website.
Use Our Online Calendar
Use our new driver information website to stay informed at all times! As soon as you check in, you receive an estimated departure and arrival time, so you can plan ahead for the remainder of your journey.
The journey typically takes 35 minutes from platform to platform. In addition, you get access to new real time features; including the number of available parking spaces at the truck park in Coquelles, or bus allocation.
You can also find information and updates about things such as delays and their cause via our online driver portal. This should be your one stop shop for everything that you need in terms of information.
If you have any questions, you can contact us at any time. We’re more than happy to offer advice and support to help make your journey as straightforward and convenient as possible. You can also take a look at our FAQ section for more advice and tips.
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