Freight service

Your drivers will need to ensure that they have their customs and sanitary documents* before arriving on the terminal. Failure to present the requirement documents may prevent the vehicles from travelling.

In line with our objective to provide a fast and easy customer experience, we are pleased to announce the upgrade of our systems with the launch of Bulgarian as the 11th language available on our self-check-in screens.

Further to the Industry Day organised in Lille by the French and British Governments, please find attached a copy of the presentations given by UK government representatives outlining the UK’s approach to Day 1 No Deal.

Our Truck Park in Coquelles will officially open on Tuesday 26th June 2018. Conveniently located within our French terminal, customers benefit from the highest level of security with lighting, high fences, CCTV cameras, thermal detection, regular patrols and 24/7 monitoring from our dedicated Control Centre.

Works will be carried out during 2018 in order to reinstall lighting overnight with an aim to improve security on the A16 motorway and the Calais port approach road. These works will be carried out as follows: First phase from April and for a planned period of 8 weeks, the works will take place at junction 47. Second phase from mid June and for a planned period of 6 months, the works will be carried out on a section of 8 kms of the motorway between junctions 43 and 48 as well as on the port approach road

Eurotunnel always strives to provide a high quality service and respond to its customers’ needs. We are therefore delighted to launch our brand new webpage available at www.eurotunnelfreight.com/uk/useful-links where you will be able to find all types of useful information relating to the transport industry across Europe.