• What does this mean?

     
    When service conditions are normal and in free flow:  

    Your vehicles are permitted to travel on your Eurotunnel Freight account and there is no limitation to the amount of crossings on that day and direction. Please note that your capacity allowance will automatically be increased for the following week for this day and direction.

    Simply log in to your account via www.eurotunnelfreight.com to check Eurotunnel's service situation 24/7 and monitor your capacity allowance in real time.

     

    If you are forecasting higher volumes in future, please contact your Account Manager so that your capacity allowances may be adjusted manually (please note that adjustments can only be made outside periods of Capacity Protection).

    If demand exceeds available capacity: Protection measures are put in place for our customers’ regular traffic.  

    Only your daily allowance will be permitted to travel during that time. Any additional vehicles will be able to travel again when our service resumes to free flow or from midnight, when the next day’s allowance begins.

    Should you no longer wish to receive this automatic email, please send an email to freight@eurotunnel.com or Contact our Freight Commercial teams.

                                                                                                  img1 img2 img3 img4 img5